- What's costs nothing is Worth Nothing
- The Leverage of Money
- Customer get smarter with time.
Make agreements EARLY - Customer Relationship is paramount.
Make the Customer your very best friend else he will remember all of your failings and none of his own. - Share the Guilt Evenly
- Everybody's Business is "Nobody's Business"
Be careful not to delegate a given task to more than one person. - Look for "Compelling Events"
- Progressive Sign-off
Get Sign-off in Bite Size Chunks - Balanced communication
Remember to maintain a balance with the client and remind them of the good things happening on the project. Do not be lured into always discussing the project in negative terms. - Be Flexible and Open to Change
Do not be so attached to your plan that ignore threat or miss opportunities - Your General Attitude and Demeanor
- It is okay to understand your client's suffering but we will not share the suffering.
- Rule of Rebuttal.
Incorrect/Untrue words, if not rebutted immediately, will become the Truth
Monday, June 7, 2010
Project Management - 13 Basic Tricks
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