[TLC2009 발표자료] EMS 도입현황과 적용사례

[TLC2009 발표자료] EMS 도입현황과 적용사례

모바일 오피스 (삼성SDS 모바일데스크 솔루션 위주)

http://mroadsylee.blog.me/108605487

승자와 패자의 차이

승자와 패자의 차이
                      디아스포라(Diaspora)

승자는 언제나 답을 제시하지만
패자는 언제나 문제를 제기한다.

승자는 언저ㅔ나 계획을 갖고 있지만 패자는 언제나 변명을 한다.

승자는 "너를 위해 내가 그것을 하곗다."고 말하지만
패자는 "그것은 내 일이 아니다." 라고 말한다.
승자는 모든 문제에서 답을 찾지만
패자는 모든 답에서 문제를 찾아낸다.

승자는 모든 모래 구덩이 근처에서 초원을 찾아내지만
패자는 모든 초원 근처에서 두 세개의 모래 구덩를 찾아낸다.

승자는 "어렵지만 가능하다."고 말하지만
패자는 "가능하지만 너무 어렵다."고 말한다.
승자는 항상 할 수 있다고 말하지만
패자는 항상 할 수 없다고 말한다.

승자는 일을 해결할 수 있는 방법을 찾지만
패자는 일을 피할 수 있는 방법을 찾는다.
승자의 입에는 솔직함이 가득하고 패자는 핑계만 가득하다.

승자는 넘어지면 일어나 앞을 보고
패자는 일어나 뒤를 돌아본다.
승자는 패자보다 열심히 일하지만 시간의 여유가 있고
패자는 승자보다 게으르지만 늘 "바쁘다."고 말한다.

승자의 하루는 25시간이고 패자의 하루는 23시간밖에 안된다.
승자는 구름 위의 태양을 보고 패자는 구름 속의 비를 본다.

Developing and Deploying Strategic Plans

Developing and Deploying Strategic Plans

Overview/Description

Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an organization's action plan can be developed and deployed, and its effectiveness evaluated. This course explores the concepts of strategic planning models, business environmental analysis, and strategic plan deployment. It is aligned with the Quality Management Division of the American Society for Quality’s Certification Handbook, and is designed to assist learners in preparation for the ASQ Certified Manager of Quality/Organizational Excellence certification exam.

Lesson Objectives:

• Strategic Planning Models 
•  identify the characteristics of a traditional strategic planning approach
• recognize examples of the steps in the Hoshin planning model
• identify what scenario planning is used for
• identify descriptions of tools used to measure success against strategic goals

• Business Environment Analysis 
• recognize questions that should be asked at the various stages of SWOT analysis 
• identify Porter's five forces that drive industry profitability 
• identify some of the strategic implications of technology 
• identify legal and regulatory factors affecting organizations 
• sequence the steps in a stakeholder analysis framework 
• recognize internal capability factors that should be considered in strategic planning

•  Strategic Plan Deployment 
• recognize the elements of an effective action plan 
• identify the characteristics of tactics 
• recognize examples of the main activities involved in successful resource allocation 
• match each method of measuring performance to a description 
• match key quality concepts to examples  

Applying the Five Forces Model to Your Business

• Jockeying for position
• Are there a small number of competitors in your industry?
• Is there a clear leader in your market?
• Is your market growing, stagnant, or shrinking? Threat of new entrants
• Threat of new entrants
• Do you have a unique process that has been protected?
• Are there high start-up costs for your business?
• Would it be difficult for a new entrant to have enough resources to compete efficiently?
• Bargaining power of suppliers
• Are there a large number of potential suppliers from which to choose?
• Do your purchases from suppliers represent a large portion of their business?
• Can you easily switch to products from other suppliers?
• Bargaining power of customers
• Do you have enough customers so that losing one isn't critical to your success?
• Is your product differentiated from others on the market?
• Is it difficult for customers to switch from your product to your competitors' products?
• Threat of substitutes
• Does your product compare favorably to possible substitutes? 
• Is it costly for your customers to switch to another product?
• Are customers loyal to existing products?

Forming Effective Thinking Habits

Don Burch, one of the First Americans to climb several mountains in Russia, made it a habit to record important life experiences in what he called a learning log. He recorded details of both successes and failures. When he faced a tough problem, he would consult his log for inspiration.

• view problems as opportunities
• obtain a wide range of life experiences
• learn from experience

Thinking Strategically

Understanding Strategic Management 

• recognize the importance of understanding strategic management 
• match the key elements in business strategy to their strategic steps 
• match corporate and competitive strategies to their examples 
• identify the reasons why operational effectiveness alone is insufficient for organizational success 
• match strategic positioning types to their examples 
• match the five phases in the evolution of strategy development to their examples 
• match each strategic management school of thought to its distinct characteristics 
• identify examples of the steps of strategy formulation 

Strategic Thinking in Action 

• recognize the benefits of strategic thinking 
• recognize the insight-based approaches to strategic thinking 
• match the five strategic thinking competencies to their examples 
• match the competencies for transforming strategic thinking into action to their examples 
• identify examples of questions used to define a strategic position 
• identify examples of the steps used to prepare for strategic innovation 

Leading and Motivating

(Core Concept)
The Challenge of Contemporary Leadership

Management Versus Leadership

Managing	Leading
Planning and budgeting	Setting a direction
Organizing and staffing	Aligning people
Controlling and problem solving	Motivating and inspiring

The Tensions Leaders Must Balance 

• Encouraging collaboration without stifling the competitive urge
• Facilitating group decision making without being indecisive
• Fostering group participation without sacrificing the quality of the decisions.

Characteristics of Effective Leaders 

• caring
• comfortable with ambiguity
• persistent
• excellent communicators
• politically astute
• humorous
• level-headed
• self-aware enough to know how their own patterns of behavior impact others 
• future-focused

Accepting the Assignment with Open Eyes 
Distinguishing the Challenges 
Crafting a Vision That Enlists Support 
Scouring the Terrain for Resources 
Keeping Your Staff and Allies Motivated 
The Personal Side of Leadership

(Steps)
Steps for Gathering Resources 
Steps for Formulating a Vision 
Steps for Creating Forward Momentum